A milestone moment for our mission to protect SME directors
We’re proud to share that Purbeck Insurance Services has been named MGA of the Year at the Insurance Times Claims Excellence Awards 2026- a landmark recognition of the claims philosophy that has shaped our business since day one.
This year’s awards, held on 12th June at The Brewery in London, saw a record number of entries from across the UK general insurance market. To be selected by an independent panel of expert judges in such a competitive field is a powerful endorsement of the work our team does every day to support SME directors when they need it most.
Our proactive claims model built to protect businesses before a claim ever happens
At Purbeck, we’ve always believed that claims excellence isn’t about reacting to loss- it’s about preventing it. That’s why our claims model is designed to intervene at the earliest signs of financial distress, long before a lender calls in a personal guarantee.
When one of our insured businesses shows signs of difficulty, our claims team steps in immediately with structured, hands‑on support. This includes:
- Early financial triage to understand the pressures facing the business
- Access to specialist insolvency practitioners
- Creditor negotiation support to reduce pressure on directors
- Alternative funding options where appropriate
Our goal is simple: help the business trade through difficulty and protect the director from the personal and financial consequences of a personal guarantee being called in.
The impact: thousands of directors supported, millions protected
Since launching in 2017, we’ve supported more than 5,000 directors, safeguarding over £700 million of personal guarantee commitments.
Our proactive approach has delivered measurable results:
- 75% of financially distressed businesses we support avoid making a claim entirely
- Where a personal guarantee is called in, our specialist debt negotiators included as part of the policy- have achieved an average settlement reduction of 30%
These outcomes don’t just protect businesses; they protect livelihoods, homes, families and futures.
A message from our Managing Director, Todd Davison
“Our claims philosophy is simple: do everything we can to help business owners avoid the worst‑case outcome.
By intervening early and combining empathy with expertise and robust governance, we deliver better outcomes for clients and a stronger, more sustainable claims model.
Every business saved, every settlement reduced, and every director reassured reflects our mission to innovate with purpose. Winning this award is a tremendous recognition of the dedication and expertise of our entire team.”
Why this award matters to us
This recognition reinforces what we’ve always believed: SME directors deserve more than a safety net- they deserve a partner who stands with them when the pressure is highest.
Our proactive claims model is now proven, award‑winning, and delivering real‑world results for thousands of business owners across the UK.
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For more information or to speak to one of our underwriters contact us today.