Policy Notifications

We are here to help you and your business. It is, therefore, important that we are informed as soon as you become aware that your business may have financial difficulties

In order to help you, we have listed some simple events and circumstances in your policy that you should inform us of should they arise (a Policy Notification)

You can inform us of a Policy Notification by using the Support Desk. For information on how to use our Support Desk, see Useful Information

The Support Desk is staffed by experienced business advisers who are available to support you. They are committed to working with you to ensure that your business continues to be successful

A Policy Notifications means the following events and circumstances:


The Company receives a demand for repayment from a banking creditor, asset-based lending creditor, invoice financing creditor or private debenture holder, whether secured or unsecured;


The lender takes any steps to enforce the Personal Guarantee of if you have reason to believe that the lender is likely to take steps to enforce the Personal Guarantee;


The company defaults on any loan agreement with the lender;


A notice of intention to appoint an administrator is served on the company; 


You intend to or are scheduled to meet with a licensed insolvency practitioner to discuss the company's affairs.